TidyDrop cannot read a folder
Choose the folder again using “Change Folder.” macOS grants sandbox access through the system picker. The app never attempts to bypass that permission.
A smart batch looks incorrect
Rename it, deselect it, or switch to file categories. Observation mode is enabled by default, so suggestions do not move files until you explicitly turn it off.
Can I undo an action?
The current session records the latest move or cleanup operation. Open “Session History” and choose Undo. Files sent to Trash can also be recovered through Finder.
The download radar is not updating
Confirm the radar switch is on, then choose the watched folder again. Partial browser downloads are deliberately ignored until the final file is stable.
Report a problem
Email support@stillworks.space with your macOS version, app version, what you expected, and what happened. Do not attach private documents; sample file names can be anonymized.